Ben Spade: With a new design and optimized customer journey, 30% more inquiries
Client: Ben Spade
Standort: Austria, UAE
Challenge
Ben Spade needed a modern and professional design that would both visually reinforce the brand and effectively communicate its values and identity. The challenge was to develop a design that would work well in both digital and print formats and reflect the brand's personality to generate more inbound inquiries and leads. This included a new logo design, business cards and an attractive, maximum converting web design along the defined customer journey.
Idee
FYNEST took over the full design work and developed:
- Logo design: A minimalist yet striking logo that visually captures the essence of Ben Spade. Clean lines and strong typography created a contemporary and professional appearance. The color choice was made to be both modern and versatile and would work well in a variety of media.
- Business card design: The business cards are designed to be both functional and aesthetically pleasing. They reflect the new logo and use the same color palette and typography to ensure consistency in brand identity. The cards have been crafted using high-quality paper and printing techniques to leave a lasting impression.
- Web design: The website has been designed with a modern and user-friendly design that provides visitors with a clear and pleasant user experience. The structure of the website is intuitive and the content is presented clearly and attractively. Here too, the logo and color palette were integrated to ensure consistent brand perception.
- CRO: All touchpoints were CRO and the maximum converting journey was gradually built up in a data-driven manner. In this way, not only visibility but also the conversion of interested parties into customers could be increased to the maximum.
Results
- Stronger brand identity: The new logo and visual identity helped to clearly position the Ben Spade brand and convey the company's values through design.
- Professional appearance: The business cards and web design ensured a professional appearance to customers and partners, both in person and online.
- User-friendly website: The web design offered intuitive navigation and appealing aesthetics that enhanced the user experience and increased visitor retention time.
- Inbound lead generation: The newly adapted journey was set up step by step and was able to help increase customer inquiries by 30% and thus increase return on marketing (RoM) by more than 80%.
Through the new logo design, business cards and web design, Ben Spade was able to optimize its visual identity and present itself successfully and significantly more cost-effectively to the market.



